Latest update: October 2025

1. Introduction

Welcome to the official website of Chow With Lau (“we”, “us”, “our”).

By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions.

If you do not agree with any part of these terms, please do not use our site.

These Terms & Conditions govern your use of our website and the purchase of products from our online store.

For any questions, please contact us at hello@chowwithlau.com.

2. About Us

Chow With Lau is a UK-based brand focused on food content, recipes, and merchandise.

All products sold through our website are official Chow With Lau merchandise.



Contact Email: hello@chowwithlau.com
Website: www.chowwithlau.com

3. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use or enjoyment of the site.

You must not misuse the site by knowingly introducing viruses, malicious code, or attempting unauthorised access to our systems.

4. Product Information

We take care to ensure that all product descriptions, images, and prices are accurate.

However, slight variations in colour or design may occur.


All prices include VAT (where applicable) and are subject to change without notice.

5. Ordering & Payment

When you place an order, you’ll receive an email confirming we’ve received it. A contract is only formed when we send you a dispatch confirmation email. We accept secure online payment methods as displayed at checkout.

6. Shipping & Delivery

Orders are processed within 1–3 working days (Monday to Friday, excluding public holidays).

Full details on delivery options, costs, and estimated times can be found on our Shipping & Delivery page.

7. Returns & Refunds

We want you to be happy with your order. If you need to return an item, please review our Returns & Refunds policy for information on eligibility and process.

8. Intellectual Property

All website content — including text, images, graphics, videos, and logos — is owned by or licensed to Chow With Lau.

You may not copy, reproduce, distribute, or otherwise use any material from this site without prior written consent.

9. Links to Other Websites

Our site may contain links to external websites such as YouTube or social media platforms. We are not responsible for the content or privacy practices of any third-party websites.

10. Limitation of Liability

While we make every effort to ensure our site and products are accurate and reliable, Chow With Lau shall not be liable for any indirect or consequential loss arising from the use of this website or the purchase of goods.

11. Privacy

We respect your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

12. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business or legal requirements. 

Please check this page periodically for updates.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.